Replies even when you're closed
After-hours auto replies, warm welcomes for new and returning customers, and keyword-based auto replies — 24×7.
Welcome message for first-time customers
Keyword rules like PRICE, HOURS or BOOK
Business-hours and after-hours variants
Hi, what time do you open?
We're open 10 AM–8 PM, all days except Monday. Reply BOOK for an appointment.
BOOK
Great — someone from the team will confirm your slot by 10:15 AM.
Scheduled & recurring campaigns
Schedule offers in advance or set them on repeat — birthdays, anniversaries and special dates — and every campaign goes out right on time.
Birthday wishesRepeats yearly
Weekend offerFri, 5:00 PM
Anniversary noteRepeats yearly
Happy birthday, Kalpana! 🎉 Here's 20% off your next visit — valid all week.
Thank you! Can I use it on Saturday?
Yes, valid till Sunday. Reply BOOK to hold a slot.
PRO PLAN
Appointments, always up to date
Your front desk books appointments right from Sandese, manages open slots and sees everything coming up. Mark each one completed, cancelled or rescheduled, so the status is always current.
Priya · Hair spaCompleted
Ravi · Crown fittingTomorrow, 4:00 PM
Anita · FacialRescheduled to Fri
Hi, can I get a facial on Saturday morning?
Booked: Saturday, 11:00 AM with Meera. Reply CHANGE to move it.
CHANGE
Done — moved to Sunday, 11:00 AM. See you then.
PRO PLAN
Follow-ups that run on their own
Attach follow-ups to an event — a template sent, an appointment booked or closed. When it happens, a single message or a timed sequence over the dates you set goes out automatically.
When: appointment completedTrigger
Thank-you + review requestSame day
Check-up reminderAfter 14 days
Thank you for visiting today, Ravi. Hope the crown feels comfortable.
Yes, all good. Thanks!
Glad to hear it. Your 2-week check-up is due on 24 March — reply BOOK to pick a time.
Your catalogue, one tap away
Set up your catalogue link once — and share your full menu or product list with customers right in the chat.
Do you have new silk sarees?
Our full collection is here 👇 wa.me/c/kalpanasarees — new silks added today.
Got it, checking now.
Reviews at your fingertips
Send a warm 'thanks for visiting' and ask for a Google review — right from the chat, in one tap.
Thanks for visiting us today, Ravi! If you have a minute, a Google review helps us a lot ⭐
Done, left 5 stars!
Thank you — see you next month.
Templates made for your trade
Ready-made message packs for salons, spas, clinics, dental, physio, retail & real estate.
Salons
Spas
Clinics
Dental
Physio
Retail
Real estate
Browse template packs
Monsoon care for your hair 🌧️ Keratin spa at ₹1,499 till Sunday. Reply BOOK for a slot.
BOOK
Slot held for Saturday, 11:00 AM. See you then!
Messages that write themselves
Ready-made templates — plus AI that writes fresh promo messages for you in seconds.
Prompt for AI
Monsoon discount for regular customers, warm and short
Draft by AI
Rainy days, softer prices. 15% off on all facials till Sunday — click Book to confirm your booking.
Dr. Meera at 4:00 PM. Reply RESCHEDULE if the time doesn't work.
Run it from your pocket
The Sandese app on Android & iOS — campaigns, chats and customers from anywhere.
24×7 help, whenever you need it
Our support team is on WhatsApp 24/7 to help resolve any support request.
Why is my template pending?
Meta is reviewing it — usually a few hours.
Your brand, online in minutes
A simple website that shows off your business — every click brings customers back to your WhatsApp and services.
yourshop.in
Chat on WhatsApp
Free with Basic & Pro
See your business at a glance
A dedicated analytics view tracks every campaign and auto-reply in detail — see what's working, take smarter decisions, and put your budget where it pays.
Messages sent this month
2,34018%
Across 18 campaigns and 6 auto-reply rules
Wk 1Wk 2Wk 3Wk 4
Where replies come from
Auto-reply64%
Campaigns26%
Catalogue10%
412 replies received · median reply in 4 seconds
Delivered
98.2%
+1.4% vs last month
Read rate76%
Clicked41%
Handled without you
1,180
Auto-replies sent after hours, while the business was closed
50% of all replies
Sample numbers from a Pro account.